Hours, News, Resources, Services

In-Person Services by Appointment

In-person services by appointment will begin September 14.

The health and well-being of our community continues to be our top priority, so we’re following procedures and guidelines laid out by the Vermont Department of Libraries and public health authorities for the introduction of in-person services. 

Curbside pickup of all physical items placed on hold via the library’s online catalog has been expanded! Visit our FAQ page on curbside to learn more about this ongoing service. 

Virtual Tech help, book recommendations, and other reference services with a librarian are available upon request.

Patrons who wish to browse materials in person or use the library computers or photocopier can do so on Mondays, Wednesdays, Fridays, and Sundays, beginning on September 14. Appointments for in-person visits must be made in advance and patrons should plan to arrive on time at the library’s front, historic entrance on Main Street. (The accessible side-entry will be available for those who need accommodation.)

No walk-in appointments can be accommodated at this time. We appreciate your understanding.

For patrons who wish to visit the library in person, please read below for our guidelines.

Appointments for Browsing

Appointments for Computer and Photocopier Use

  • To make use of our computers or photocopier, please book a 30-minute appointment.
  • Please reserve only one appointment for computer use each day.

A Few Things to Expect for In-Person Services

A spacious library building

We’re limiting capacity to seven members of the public at a time so all have space to move in the building safely. Children in fifth grade and below must be accompanied by an adult caregiver.  

All browsing visits to the library are limited to 30 minutes and are to be reserved in advance via Calendly. We ask that you maintain at least six feet of distance from others while visiting.

The Children’s Room and Community Room have limited air circulation and ventilation, and thus remain closed to the public as a health precaution at this time. A selection of children’s materials will be available for browsing in the non-fiction area of the library.

A (relatively) touchless experience

We don’t want you to have to touch lots of surfaces! Most furniture has been removed from the library’s spaces. Shared interactive resources, including computer access, are available via appointment only and will be limited to 30 minutes at this time. Anything that still requires contact, like doors and handrails, will be cleaned regularly.

Patrons are encouraged to have their library card handy. A self-checkout computer is available, though staff are here to check out materials with new contactless procedures. 

Only seeing the top half of someone’s face

Like everywhere else in Norwich and Vermont, face coverings over your nose and mouth will be required for everyone. If you’re unable to wear a face covering (e.g., a mask or a shield), we regret that in order to keep our staff and patrons healthy, we’ll be unable to accommodate your in-person visit to the library at this time. Instead, we recommend you make use of our newly expanded curbside pick up hours. 

Your hands will smell like rubbing alcohol

We’ll be providing hand sanitizer at entrances, the circulation desk, and bathroom. Feel free to use as much as you want!

A squeaky clean building

We’ve implemented new cleaning and sanitation measures, including assigning team members to regularly clean high-use areas, such as restrooms, throughout the day.

Thank you for your support and patience as we prepare to offer safe and healthy in-person services.